Due to the increase in competitiveness and the joint international economy, insurance companies face the challenge of improving their processes, while improving the experience and relation with their channel and clients.

To that end, documental technologies are a key piece that allow, first of all, to improve the processes, through their automation, cut costs inherent to the use of paper, and improving relationship satisfaction and efficiency with clients, agencies, and insurance brokers.

With the online information, it also serves as the base for the construction of added value services to the ones involved in the process of increasing their services and improving client experience.

Ultimately, insurance companies can eliminate all barriers derived from the physical use of paper to reduce their costs and achieving the benefits entailed by the concept of "offices without papers".

Atril Files Management improves the level of service to clients by automating the business processes base on paper, digitalization, and properly directing the information for its processing.

The configurable workflow of Atril Files Management allows documents to follow the defined flow based on the business rules set by each company, ending up in a database for its access and visualization by the users in function of their permissions.

From the multifunction equipment that any delegation can have at their offices, any document can be incorporated fast and easy to the processing flow.

• Cost elimination of the physical file, expendable materials, and mailbag
• Fast and secure online access to the client's files
• Faster processes in the processing of claims
• Single database with the all the files decreases storage complexity
• Greater security over the information and its access
• Connected with the rest of the company departments to achieve synergy