ComVergia is a software solution enabling the automation of back office tasks related to capture, storage and manage business information into voice conversations and integrated with physical and electronics documents.

Capture
Records all or selective voice conversations.

Indexing
Sorts the information by parameters defined by your enterprise.

Automation
Automatically manages the tasks to be carried out on the conversations.

Integration
Integrates the data flows obtained from the conversations with your corporate systems and with specific applications of other manufacturers.

Security is one of the cornerstone of ComVergia because it has a specific module that manage all aspects of information security, considering the users that access to the information as well as the history of the objects storaged into repository.

ComVergia ensures the confidentiality of all conversations processed and LOPD compliance.