Improves the quality and cuts the cost of your telephone communications

With IP Telephony you can increase the capabilities and productivity of your Contact Center. IPSA Solutions de Convergencia collaborates with the leading manufacturer Avaya to deliver optimal IP Telephony solutions that are absolutely secure for your working environment. On top of this you can cut costs by reducing telephony infrastructure.

How does it work?

IP Telephony converts voice into data packets that can travel around your compny’s network in much the same way as your electronic data and files do.

As it uses existing Internet and intranet networks and replaces conventional telephones, this technology significantly reduces the cost of telephone communication while simplifying its management.

IPSA Solutions de Convergencia collaborates with Avaya, a leading company in the field of IP telephony, to offer your company the design, configuration, installation, and support of IP Telephony solutions that best suit your working environment and processes.

What advantages does it have?

Voice over IP technology allows you to simplify the infrastructure of your Contact Center and the rest of your enterprise’s telephone system.

As well as reducing telephone costs, VoIP telephony provides a number of features that improve the quality and monitoring of call center services.